Data Privacy

XC Scribe provides tools for managing your data in compliance with GDPR and privacy regulations. These features are available to organization admins under Settings > Data Privacy.

Export Your Data

You can download a complete copy of your organization's data at any time.

1. Navigate to Settings > Data Privacy.
2. Click Export My Data.
3. The system will prepare your export in the background. You'll see a progress indicator.
4. Once ready, a download link appears. Click it to save the file.

The export includes all projects, content items, data sources, settings, and account information associated with your organization.

Delete Your Account

If you need to permanently remove your organization and all its data, you can request account deletion.

How to Request Deletion

1. Navigate to Settings > Data Privacy.
2. Click Delete Account.
3. A confirmation dialog appears. You must:
   • Type your exact organization name to confirm.
   • Enter your current password.
4. Click Confirm Deletion.

What Happens Next

• Your account is not deleted immediately. A grace period is applied, and the scheduled deletion date is shown on the page.
• During the grace period, you can cancel the deletion by clicking Cancel Deletion Request on the same page.
• After the grace period, all data is permanently removed. This action cannot be undone.

What Gets Deleted

• Organization account and all user accounts within it.
• All projects, content items, and data sources.
• Store and blog connections.
• AI Studio requests.
• Transaction history and billing data.
• Notification history.

Who Can Access These Features

Only organization admins can export data or request account deletion. Regular team members will see a message directing them to contact their admin.